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Managing Patient Access to Healthcare Services
Parental access to a child’s account
At Holbrook Surgery, parents’ online access changes as a child gets older:
- When a child turns 13, Holbrook Surgery asks the child to complete and sign a form giving consent for their parent(s) to continue having online access.
- This consent remains in place until the child turns 15, when parental access is switched off. The young person will then need to give the surgery their own email address so that they can access appointments and request medication online.
Please contact reception if you need the consent form or have any questions about access to your child’s account.