Access To A Loved One’s Healthcare Information And Lasting Power Of Attorney

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Our policy

The Government has set up an online system that allows people to generate access codes for a registered Lasting Power of Attorney (LPA), instead of having to provide the registered document. However, some organisations, such as Holbrook Surgery, still require the registered paper document or a certified copy.

To provide some clarification:

If the patient can still make their own decisions

They can give consent for a relative or trusted person to make appointments, discuss their medical care and test results, and receive information relating to their healthcare. Holbrook Surgery has a consent form available at reception.

If the patient no longer has the mental capacity to make the relevant decisions

An attorney may be able to act under a registered Health and Welfare LPA. To record an LPA at Holbrook Surgery, a paper copy of the registered LPA should be taken to reception so that it can be checked and added to the patient’s record.